• Timeframe: Refunds And Exchanges Are Eligible Only For Orders That Are Reported And Received With Evidence In The Mail Within 48 Hours Of Receiving The Order Delivery. If A Time Period Of 2 Days Has Gone By Since Your Order Delivery, Unfortunately, We Can’t Offer You A Refund Or Exchange.
• Eligibility: Sarees Must Typically Be Returned In Their Original, Unworn, And Unused Condition. Tags, Labels, And Packaging Should Also Be Intact.
• Reason For Return: We Are Always Committed To Delivering Quality And Excellent Customer Service. We Send Out Sarees Only After A Thorough Quality Check For Damages. However, If The Products Are Damaged Or Spoiled While Transporting, Or If The Wrong Product Has Been Delivered To You, We Will Either Get An Exchange Or Refund The Money. Sarees And Materials Will Not Be Exchanged For The Expectation Of Quality, Colour, And Preference-Related Issues. 
• Return Process: To Opt For A Return Within 2 Days Of Purchase, Please Contact Villageweavesinfo@Gmail.Com With Proper Receipt And Your Grievances About The Product. Requests Sent Just With Grievances Will Not Be Encouraged. Kindly Provide Us With Your Order Name, Order Number And Uncut (Continuous) Parcel Opening Video For Placing Your Claim. Just Photos Will Not Be Accepted. You Are Expected To Attach An Uncut (Continuous) Parcel Opening Video Or Any Other Proof Supporting Your Return Claim. Parcel Opening Video Is A Must In Case Of Any Complaints. No Complaints Will Be Considered Without The Parcel Opening Video (Please Follow This For Safety, In Case Of Any Damage We Can Return / Exchange. Video Should Be Captured From Parcel Opening To Spreading The Received Item, Showing Any Damages For The Claims – Continuous Video). Requests Or Queries Made Over WhatsApp Or Calling Back To Our Customer Care Number Will Not Be Considered As Requests For Returns Or Exchanges. The Decision Of The Village Weaves Management Is Final Regarding Accepting The Return Claim Of The Products. Return Requests Without Proper Prior Requests Via Email Will Not Be Acceptable. If The Return Is Accepted, We Will Send You Instructions On How And Where To Send Your Package.

• Refund (if applicable): Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

• EXCHANGES: We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at villageweavesinfo@gmail.com within 48 hours of receiving the product, along with the product opening video.
• Return Shipping Costs: Once your return is accepted, Village Weaves will send you a prepaid return shipping label.

• Contact Information: villageweavesinfo@gmail.com 

WhatsApp: 89256 09895

Address: 135/1, south Renganathapuram, NGO colony post, Dindigul- 624005

• It’s important for customers to carefully review the return policy before purchasing to ensure they understand the terms and conditions associated with returning sarees to the online store.